Technology Adoption in Small-Medium Enterprises based on Technology Acceptance Model: A Critical Review

Background: Technology acceptance model (TAM) has been extensively used to analyse user of technologies adopted by enterprises at different levels. Moreover, the technology adoption drawn attention among practitioners and academic communities alike, leading development approaches understand concept. However, there is a degree inconsistency found in previous studies on types TAM models explaining small-medium (SMEs).Objective: This critical literature review aims synthesise scholarly using TAM. It expected aid identification most relevant factors influencing SMEs adopting technology. Additionally, analysing variations developed could provide suggested variables specific type industry.Methods: An integrated approach was used, this involves articles from 2011 2021, retrieved popular databases mixture keywords such as (TAM), adoption, SMEs.Results: overview covers wide range research areas financial human resource management-related Perceived usefulness perceived ease use were discovered be common 21 reviewed. Meanwhile, some other observed context, level experience.Conclusion: The highlights key trends IT SMEs, which assist researchers developers understanding suitable determining particular field. Keywords: Acceptance Model, Adoption, Small-medium Enterprises, Critical Review